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Privacy Policy

Last updated: January 2026

The Short Version

We collect the minimum information needed to provide our service. We never sell your data. We use industry-standard security to protect your information. You can request deletion of your data at any time.

Information We Collect

Information You Provide

  • Contact information: Name, email, phone number, business name
  • Business information: Services offered, pricing, availability
  • Communication data: Messages sent through our platform

Information Collected Automatically

  • Usage data: How you interact with our platform
  • Device information: Browser type, operating system
  • Log data: IP address, access times, pages viewed

How We Use Your Information

  • To provide and maintain our service
  • To communicate with you about your account
  • To send automated messages on your behalf (the core service)
  • To improve our platform
  • To respond to your requests and support needs

Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers: Companies that help us operate (e.g., hosting, SMS delivery)
  • Legal requirements: When required by law or to protect our rights

Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure data centers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Export your data
  • Opt out of marketing communications

Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you cancel, we retain data for 30 days before deletion, unless required by law to retain it longer.

Cookies

We use essential cookies to make our website work. We may use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

Third-Party Services

Our service integrates with third-party services including:

  • Twilio (SMS and voice)
  • Google (calendar, business profile)
  • Payment processors

Each service has its own privacy policy governing their use of your data.

Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through our platform.

Contact Us

If you have questions about this privacy policy or your data, contact us at:

  • Email: privacy@detailingbooked.com
  • Phone: (800) 555-1234